Frequently Asked Questions
If you still have questions, email admin@shearelle.com and we'll be glad to help. For order questions, please include your order number.
Our formulas combine nutrients, plant compounds, and functional ingredients designed to support everyday wellness, energy, balance, and vitality.*
Yes — all products are designed for daily use. Please review the suggested serving information on each label.
Many customers pair products together as part of their daily wellness routine. If you take medication or have specific health concerns, consult a healthcare professional first.
Suggested use and serving instructions can be found on each product label and product page.
Expiration dates are printed on the bottle. Most products have an approximate 2-year shelf life from manufacturing.
Yes. See our Shipping Policy for the countries we ship to.
Orders typically process within 1-3 business days before leaving our facility.
Shipping typically takes 5-9 business days, depending on volume and destination.
Once your order ships, you'll receive a shipping confirmation email with a tracking link. If you need help, email us at admin@shearelle.com.
Yes, we can ship to most P.O. Boxes.
Please contact us at admin@shearelle.com — we will take care of it!
If your order has not shipped yet, email admin@shearelle.com within 24 hours with the corrected address. Once an order ships, we cannot guarantee address changes.
You can read our full Refund Policy here.
Email our support team at admin@shearelle.com and include your order number.
If your order has not processed yet, we will do our best to cancel it. Please email admin@shearelle.com with your order number.
At this time, we do not offer product exchanges.
Yes. Payments are processed securely with encryption, and we do not store full credit card details.
Payment options may vary at checkout and can include credit/debit cards and secure third-party processors.